- Orders can take 1-3 business days of processing time unless otherwise noted on the product page.
- If you are in our Local Delivery area in Toronto your order will default to Local Delivery. If you would like your order delivered by Canada Post, UPS, or fedex please contact us.
- We do not ship to the USA at this time.
- We do not offer pick up at this time.
This option is available for customers located in our Local Delivery Area. You can see the delivery area below:
The boundaries of our Local Delivery area are as far west as HWY 427 and all the way over to Markham Rd in the East, Steeles to the North, and Lake Ontario to the south. You might also notice that we do not deliver to the Toronto Islands.
Orders will be automatically scheduled based on delivery location, availability of delivery time slot, and other factors. Our aim is to get your order out to you as soon as possible. For local delivery customers, that typically means next day or day after delivery.
Standard deliveries are scheduled Monday and Friday - 6-9pm. Daytime weekday delivery is available, and is typically done GoodFoot Delivery, but please contact us - they have their own rates for delivery.
If your address is in our local delivery area, you will automatically see Local Delivery options by default at check out with an estimate of your delivery day as well as an option to tip your delivery person. After you place your order you will receive an email indicating your scheduled delivery day and time, this email will also contain a link where you can reschedule your local delivery for a day that is more convenient for you.
You do not have to be home to get your delivery, we can leave it in a safe place you specify on your porch or deck or with your apartment's concierge - but you have to let us know that's something you are okay with. If you would like your concierge to accept your order - you need to let them know, because otherwise they may not accept it.
Please note - Local delivery can be impacted by weather conditions and other things beyond our control, but we will make sure to contact you to let you know if there are any issues as soon as we can.